QUESTION:
My wife and I each log onto our computer as distinct XP users, each with his/her own desktop, My Documents, and so on. We have one internet account with our ISP, but we have two email addresses in this account, hers and mine. We use MS Outlook 2003 to access email. When I log on to XP and download emails into Outlook, both my wife's and my emails are downloaded. I use Outlook rules to send these emails to separate Outlook folders that I create in Outlook when I'm logged on as myself. However, when my wife logs on as a different user, she cannot view these folders and cannot access the emails that I downloaded. She has to log on under my name to get her emails that I previously downloaded. Ideally, Outlook would send her emails to an Outlook folder available to her when she logs on as herself, and Outlook would send my emails to an Outlook folder available to me when I log on as myself.

ANSWER:
You need to set up two separate profiles in Outlook, one for each e-mail address. You already have one (default) profile. To create another for your wife to use, do the following:

1. Right click the Outlook icon on your desktop or Start menu and choose Properties.
2. Click the Show Profiles button.
3. Click the Add button.
4. In the New Profile dialog box, type a name for the profile (for example, your wife's name or email address). Click OK.
5. The email accounts wizard will open. Click Add a new email account and go through the steps of the wizard to set up the account with your wife's email address.
6. Back on the General tab of the Mail properties sheet, click the Prompt for a profile to be used button.

Now when you open Outlook, it will ask you which profile to use. When your wife wants to get her mail, she selects the new profile and Outlook will open with the mail for her email address only in the Inbox.

Notes: Not for Outlook Express. This information courtesy of WinXPNews which is a branch of Sunbelt media which makes the successful Counterspy product.