Terms and Conditions
Scope - The Cobourg Internet site covers activities and entities based in Cobourg or immediate vicinity and which have an Internet presence (web-site). It is also the web site for the Cobourg based business Cobourg Internet which provides Internet and Computer services for individuals and businesses in Cobourg. Some additional information about Cobourg is also provided as a community service. Although every effort is made on an ongoing basis to keep the site up to date with changes that occur, no responsibility can be taken for any errors or omissions.
Limits of coverage of Cobourg Internet's web site
Links and references are only provided to businesses and
community service organizations that have a current web
site. They must also have a Cobourg address and phone number
for communicating with them. The limit in the East is Grafton
and Baltimore in the north. Adult oriented sites (if any!)
will not be included. Personal sites are not included.
Current - when applied to a web site, current means that it must be updated as often as is reasonable for its type. For example, a "News" site must be updated at least every business day. But a Retail store with no e-commerce, should be updated at least every season (3 months).
Computer Help
Tips, links, suggestions and recommendations are provided
for goodwill and to provide some help to users before they "call
in the experts!" Although care has been taken to only
suggest reputable vendors, software, sites etc, no responsibility
can be taken for the actions of third parties.
This site provides help only for "IBM Compatible" computers
and not for Macs. Also, the focus is on systems operating
Windows XP Home, Pro and Vista.
Design of this web site
The site has been tested on Internet Explorer 8.0 and Firefox
3.5. An effort has been made to minimize limitations from
using earlier browsers. Javascript has been used but is
not essential and can be disabled if desired. Flash is
used to a limited extent. If you experience difficulty
navigating this site, you may need to adjust some of your
browser settings. Cookies have not been used.
Documents for download from this site are in Adobe Acrobat Reader format (.pdf suffix). If you do not yet have this free program, you can download it here from Adobe.
Although dial-up service is still in use in Canada, users are either rural residents who choose not to pay the higher fee for satellite high speed or people who use the Internet primarily for text e-mail. Therefore, since most people likely to view this site are now using "high-speed" (often called broadband), this site is gradually moving to incorporate features that work better on high speed - such as Flash and more use of graphics.
Site Updates
There are a large number of links on this site. Any links
that are broken will normally be fixed or removed on a
weekly basis.
Professional Services
Payment is for services supplied and although every
care is taken, no responsibility can be accepted for any
loss of data or other damages. Services are offered
for Web site design and maintenance (and for on-site computer
help, to existing customers
only). Payment for services is due when services are completed
and an Invoice has been presented. Payment may be by cash
or cheque only. In the event of an NSF cheque or non-payment,
no further services will be supplied until payment has been
received. Hosting may be discontinued if not paid for.
For web site services, invoices will be issued at the end of the month and will include a detailed accounting for hours used plus any other costs. Time is charged at $30.00 per hour. Hosting will be priced as shown here and domains will be priced as shown here. Payment terms are net 7 days. Invoices are emailed although snail mail is available upon request. payment can be by mailed cheque or upon request using a credit card online.
Reliability of web site hosting services
Web site reliability, including availability of featured
services (e.g. stats, e-mail, blogs) will be as good as
is available in the market place in North America. Uptime
is guaranteed to be 99.9% each month. If this is not met,
one month of the hosting fee will be refunded upon request.
Compatibility
Sites are designed to be viewed primarily with current browsers (Firefox3.5, Internet Explorer 8, Safari 3.2 but will also be tested for compatibility with IE6). All file sizes are minimized to maximize compatibility for dial-up users. Although sites work better with javascript enabled, sites are usable with it disabled.
Hosting
In addition to the limits shown for the hosting plans, excessive cpu time and other abuses are monitored. Emails sent are limited to 500 per
hour for any one domain. Sending spam (unsolicited mail)
will result in termination of the account.
Contact
Communicate with Cobourg Internet per information supplied here.